Help

Signing in

You sign in with the email address and password you set when you joined. Forgot the password? Use Forgot password on the sign-in page and we send a reset link to that email. If the link does not arrive, check spam, then write to us.

The phone app signs in an existing member. Joining happens on the website.

Your membership

Account, then Manage billing, opens your billing page. That is where you update a card, change plan or cancel. Cancelling stops the next charge; you keep access until the period you paid for ends.

A charge you do not recognise, or a receipt you need: write to us with the email on the account and the date, and we sort it out with you.

Your dog and Argos AI

Argos AI answers from Martin's own lessons and knows the dog you set up. It does not give medical advice: anything about illness, injury or medication, it sends you to your vet, on purpose.

If an answer looks wrong, tap Ask Martin under the chat and send the question to him. He reads every one.

Clips and check-ins

A check-in is a short clip of you and your dog that Martin watches and replies to inside the app. Clips are private: only you and Martin can see them. If an upload fails, try again on Wi-Fi; a clip under two minutes uploads fastest.

Your data

Account, then Download your data, gives you a file of everything the app holds about you and your dogs. Account, then Delete your account, removes it all and cancels your membership. The privacy policy says what is kept and for how long.

Something is broken

Tell us what you tapped, what you expected and what happened, with the phone or browser you were on. A screenshot helps. Write to dogtrainer@argostraining.com.